Progetto e realizzazione di un sistema di incident reporting per la medicina generale

Abstract

Clinical risk management is important in primary care, as most patients and most of their health problems are treated in this setting. The development of incident reporting systems is therefore important to improve patients safety. The Author describes the incident reporting system developed in 2009 by the Italian Society of Primary Care (SIMG – Società Italiana di Medicina Generale), in order to facilitate and organise the uniform reporting of critical incidents among General Practitioners. The system includes: a form for the spontaneous incident reporting, a coding system to identify each report, a classification of all the adverse events reported, and a feedback of the signalled event to the physician. The final aim is the identification of safety risks in healthcare, the creation of a “culture of safety” and the opportunity of learning from errors.